Types of Reimbursements

  • RECONCILE ALL TRANSACTIONS

    Reconcile all transactions, including orders, amounted received, returns, and removals.

  • DESTROYED BY AMAZON

    Items destroyed by Amazon without your request or permission.

  • DEDUCTION FROM INVENTORY

    Deduction from inventory after shipment closed.

  • CUSTOMER REFUNDED EXTRA

    Customer refunded more than originally paid.

  • REFUND WRONGFULLY APPROVED

    Per Amazon's policy, a refund was approved past the normal approval window.

  • AMAZON COUNTED INCORRECTLY

    Amazon improperly received or miscounted items from inbound shipments in past 9 months.

  • AMAZON OR CARRIER DAMAGED

    Amazon or carrier damaged inbound shipments in transit, and it has been at least 30 days.

  • OVERCHARGED WEIGHT/DIMENSIONS

    Orders for which the weight fee or dimensional fee has been overcharged.

  • COMMISSION OVERCHARGES

    Orders for which the commission fee has been overcharged.

  • LOST INVENTORY

    Inventory lost at Amazon warehouse and it has been over 30 days.

  • DAMAGED INVENTORY

    Inventory damaged at Amazon warehouse and it has been over 30 days.

  • REPLACEMENT NOT RETURNED

    Replacement sent to customer and original never sent back after 45 days.

  • RETURN NOT REIMBURSED

    Return has not been properly reimbursed.

  • AMAZON RESTOCK ISSUE

    Amazon reported having placed an item back into your inventory but it has not been replaced.

  • STOCK DEDUCTION ISSUE

    Stock deducted after shipment was closed.

  • WRONG ITEM RETURNED

    Wrong item returned and scanned to your inventory.

  • NO REIMBURSEMENT FOR CHARGEBACK

    Amazon issued a chargeback but didn't reimburse you

  • DAMAGED RETURNS

    Amazon or carrier damaged a return.

  • REMOVAL ORDER INVENTORY NOT RECEIVED

    Removal order inventory not received.

  • INCORRECT QUANTITY REIMBURSEMENT

    Amazon reimbursed you for less quantity than you were supposed to get reimbursed for.

  • INCORRECT REIMBURSEMENT VALUE

    Amazon did not reimburse the total amount it should have reimbursed based on the value of item.